Home

Reported on Friday, September 3, 2010 9:02 AM

• BBB Accreditation
• BBB Rating
• Business Contact and Profile
• Alternate Business Names
• Products and Services
• Additional Locations and Phone Numbers

• Licensing
• Customer Complaint History
• Government Actions
• Advertising Review
• Additional Information
• Industry Tips

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Based on BBB files, this business has a BBB Rating of A+

Click here for an explanation of BBB Ratings.

Lexington Remodeling (former)
Lexington Windows & Siding

This contractor offers replacement windows and siding.

(859) 296-4228
(859) 254-6926 (FAX)

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

The BBB has processed no customer complaints on this company in its three-year reporting period.

The BBB has no information regarding Government Actions at this time.

The BBB has no information regarding Ad Reviews at this time.

Contractors: Tips on Selecting
To find a reliable contractor, ask for recommendations from friends and relatives who used a contractor for similar work. Get a BBB Accredited Business Referral List and a reliability report on each contractor.

Comparison shop. Obtain at least three detailed estimates. Don't assume the lowest bid will be the best quality job. Make sure you are comparing 'like' factors (materials, timelines, etc.).

Ask candidates to show you around the sites of completed projects and those where work is in progress, emphasizing your interest in jobs comparable to yours. Also request a client list for the last two years. Contact each regarding their satisfaction with the work when it was in progress, immediately after completion, the time to completion, and a year after completion.

Ask if a written warranty is offered on the work, including how long and terms and conditions. Warranties can range from one to 10 years or more and may only be on the parts or the work done.

Discuss payment arrangements with each candidate. Never pay 100% up front. Contracts can be arranged with incremental payments at pre-determined intervals, such as 1/3 down, 1/3 when the job is at a pre-arranged halfway mark, and 1/3 upon completion.

A good contract or agreement should include:
.. Services or products you will receive from the company, including plans and sketches, subject to your approval, and a detailed listing of work to be completed (including a specifications list or list of materials to be used along with their brand names);
.. The contractor's certificate of insurance for worker's compensation, damage, and liability;
.. Approximate beginning and completion dates and completion time. Keep in mind that factors beyond the contractor's control may cause delays;
.. Clearly stated costs of the product and or service, payment terms and conditions: when and what amounts, the total price you will pay, the amount of each payment and the date of your first payment; the interest rate of any financing, the amount of that interest rate, any trade-ins, rebates or other discounts. Final payment should be made upon your approval of work performed and receipt of proof that everyone involved in the job was paid;
.. Confirmation of all the verbal promises in words which support what you believe was said. If the words do not appear to cover what was said, ask for a written revision of the clause; and
.. A rider stating all changes, whether or not they increase the cost, must be submitted and approved in writing.

Anyone who builds, remodels or makes other IMPROVEMENTS TO PROPERTY WITHIN FAYETTE COUNTY is required to register with the Lexington-Fayette Urban County Government, Division of Building Inspection. To register, contractors must show proof of insurance and agree to take part in an alternative dispute resolution process for handling consumer complaints. To verify registration call 859-258-3770 or 859-258-3243. Commonwealth of Kentucky licenses are required for plumbing contractors, electricians and other specialties. To determine if a contractor has, or requires, licensing with the Commonwealth, call 502-573-0365.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 18000046
Report as of: 9/3/2010 9:02 AM

© 2010  BBB of Central & Eastern Kentucky, Inc.